Numa Member Benefits
Member Benefits
Discounts
- Always receive the lowest rates with 10% off.
- Get up to 25% off for when staying 7 nights or long.
Flexible Cancellation Policy
- Cancel your flexible rate reservations free of charge until 6pm on your arrival day.
Free Priority Early Check-in
- Enjoy early check-in from 2pm (subject to availability).
Free Late Check-out
- Enjoy late check-out until 1pm (subject to availability).
Free Drinks & Snacks
- Enjoy refreshments delivered straight to your room, including alcoholic and non-alcoholic beverages and sweet and savoury snacks.
*Free drinks and snacks are not available at the following properties: Amsterdam The Crane, Amsterdam North, Amsterdam Oosterpark, Amsterdam Vondelpark, Berlin Potsdamer Platz, Cologne Ehrenfeld, Hamburg Base, Salzburg Ivy, Salzburg Maximilian, Brussels Scoop, Florence Palazzo Haggis, Rome Portico, Rome Verso, Barcelona Lumino, Barcelona Lustre, Barcelona Seda, Madrid Goya, Madrid Luna, Madrid Script, and Lisbon Rato.
FAQ
-
Yes, becoming a Numa member is free. Simply create your account here.
-
Log in to your Numa account on our website or app, and continue with your booking. Your member benefits are automatically applied.
-
Welcome Drinks & Snacks are not available at these Numa locations:
Amsterdam The Crane, Amsterdam North, Amsterdam Oosterpark, Amsterdam Vondelpark, Berlin Potsdamer Platz, Cologne Ehrenfeld, Hamburg Base, Salzburg Ivy, Salzburg Maximilian, Brussels Scoop, Florence Palazzo Haggis, Rome Portico, Rome Verso, Barcelona Lumino, Barcelona Lustre, Barcelona Seda, Madrid Goya, Madrid Luna, Madrid Script and Lisbon Rato.
-
Simply select your preferred time in My Trips. Please note that early check-in isn't guaranteed before 3pm (standard check-in time), but if your room is ready earlier, we'll notify you so you can check-in early.
-
Simply visit My Trips to check for availability. If the option for a late check-out is available, you can proceed and book it directly.
-
Absolutely! As long as you book your trip while logged into Numa for Business, you’ll enjoy all our member benefits.
-
Need answers to something else? Our Guest Experience Team is ready to help you whenever you need it. You can reach them via phone (+49 30 3119 6117) or WhatsApp (+49 157 359 922 93).