Numa Member Benefits

Member Benefits

Discounts

  • Always receive 10% off all our rates.
  • Get up to 25% off for stays of 7+ nights.

Flexible Cancellation Policy

  • Cancel your flexible rate reservations free of charge until 6pm on your arrival day.

Free Priority Early Check-in

  • Enjoy early check-in from 2pm (subject to availability).

Free Late Check-out

  • Enjoy late check-out until 1pm (subject to availability). 

Free Drinks & Snacks

  • Enjoy complimentary refreshments when you stay for at least 2 nights*.
  • Includes 2 non-alcholic beverages, 2 alcoholic beverages, 1 savoury snack and 1 sweet snack.

*Free drinks and snacks are not available at the following properties: all Amsterdam properties, Berlin Torstrasse, Venice Forcola, Salzburg Maximilian, Salzburg Ivy, London Bloomsbury, Hamburg Base, Brussels Scoop, Rome Verso, Rome Portico, Madrid Script, Madrid Goya, Madrid Luna, Barcelona Lustre, Barcelona Seda, and Barcelona Lumino.

FAQ

  • Yes, becoming a Numa member is completely free of charge. 

  • Signing up is easy and quick! Simply click here and create your account for free. 

  • Log in to your Numa account on our website or app, select your desired dates and room type, and complete the booking process. Your member benefits will be applied automatically.

  • Free drinks and snacks are available at most of our properties for stays for at least 2 nights.

    However, please note that this perk is not offered at the following locations: all Amsterdam properties (except Amsterdam Docklands), Cologne Ehrenfeld, Hamburg Base, Salzburg Ivy, Salzburg Maximilian, Brussels Scoop, Florence Palazzo Haggis, Rome Portico, Rome Verso, Venice Forcola, Barcelona Lumino, Barcelona Lustre, Barcelona Seda, Madrid Goya, Madrid Luna, Madrid Script, Lisbon Rato, and London Bloomsbury.

  • You can enjoy the following:

    • 2 non-alcoholic beverages
    • 2 alcoholic beverages
    • 1 savoury snack
    • 1 sweet snack 

    Please note: The selection of snacks may vary from property to property. 

  • Claiming your free early check-in or late check-out is easy. 

    Early check-in:

    • Simply select your preferred time in My Trips. Please note that early check-in isn't guaranteed before 3pm (standard check-in time), but if your room is ready earlier, we'll notify you so you can check-in early. 

    Late check-out: 

    • Simply visit My Trips to check for availability. If the option for a late check-out is available, you can proceed and book it directly. 
  • You'll receive a notification as soon as your room becomes available ahead of time, allowing you to check-in early. 

  • When you access My Trips, you'll instantly see if the option for a late check-out is available. If so,  you can go ahead and book it directly.
  • Absolutely! As long as you book your trip while logged into Numa for Business, you’ll enjoy all our member benefits.
  • Need answers to something else? Our Guest Experience Team is ready to help you whenever you need it. You can reach them via phone (+49 30 3119 6117) or WhatsApp (+49 157 359 922 93).